POSTAGE, PACKING AND DELIVERY

We package all of our books ourselves when they are ordered from the Bent Key website.

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All of our books are sent using Royal Mail services. Our flat rate delivery charges cover the cost of postage plus materials for packing and labelling. 

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Shipping Outside of the UK

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We are able to ship worldwide. Royal Mail cover all customs fees for deliveries outside of the UK; this means you should not be charged any extra fees for taking delivery of our product (the exception is if this is a bulk order of over £150.00). If you find yourself charged with customs fees, please contact us immediately for a refund. We will require proof of charges made for our accounts.

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We are currently exploring alternative avenues to make shipping costs for our customers outside the UK more accessible; if you have any suggestions of low-cost shipping please do send them our way.

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Depending on where you are in the world, shipping times vary. We always choose the cheapest option as we understand this is the most accessible.  Average time frames are below:

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EU: Within one week

USA: Seven to ten working days

Rest of the world: One to four weeks

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Can I buy from Amazon?

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We don't stock our books on Amazon as their fees for hosting our collections (due to our use of an independent printer) are so prohibitively expensive that we would be operating near a loss. This isn't viable if we want to pay our artists. We also fundamentally disagree with Amazon's business model, which does not adhere to our own, and so have made a decision to forego using them at this time.

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If you'd like to purchase from an online platform other than our own, you can find our stock on the following platforms:

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